Product Manager Supply
Do you want to use your product skills to help thousands of local entrepreneurs become more successful? As a Product Manager in our Supply Product Team, you ensure that businesses acquiring new customers through Trustoo, get the most out of our platform. From smart AI features to better follow-up flows: you translate ideas and strategy into concrete improvements our customers use every day.
Trustoo is the online marketplace for local service providers. Think Booking.com or Tripadvisor, but for painters, plasterers, accountants, gardeners, and many more. More than 300,000 businesses in the Netherlands, Germany, Belgium, and Spain use our platform to get found and attract new customers.
You’ll be joining a growing scale-up with a flat structure, short lines to the founders, and plenty of room for your own ideas.
Your role
You are the Product Manager within the Supply team, working alongside the Product Lead. Together, you are responsible for everything related to the experience of our customers (the businesses) on the platform: from the moment they sign up until the leads they receive through Trustoo turn into real customers.
Your work covers the entire chain: from research and strategy to defining solutions, building, testing, and implementing them. You talk to customers, translate insights into tickets, test new features yourself, and measure the impact.
Concretely, you will:
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Understand our customers’ needs by:
Conducting research into customer needs together with Customer Experience
Gathering input from Customer Success and Sales
Reviewing data and trends in dashboards/analytics
Researching the market and competitors (especially in other countries)
Define and plan the roadmap and OKRs for the Supply Team together with the Product Lead.
Deliver projects and initiatives that are strategically important to Trustoo, together with a UX designer and your own development team.
Make strategic decisions based on impact for our customers and the business.
Translate initiatives into concrete tickets.
Test new features yourself, measure results, and prepare improvements for the next iteration.
About you
You have a product background, understand commercial impact, and enjoy working both strategically and hands-on.
You recognise yourself in the following:
You have at least 2–3 years of relevant experience:
You’re excited about marketplaces. Experience with them is a strong plus.
You’re analytical: you can work with data and dashboards (experience with tools like Power BI / Google Analytics is a plus, not a must).
You take ownership: you pick up projects, maintain oversight, and drive things from A to Z.
You’re strong in stakeholder management and communication: you easily switch between CX, devs, UX, marketing, and founders.
You’re hands-on: diving into the platform, checking flows, testing and reproducing bugs
You communicate easily in English.
What we offer
You’ll get a role with lots of responsibility, impact, and room to grow within a fast-scaling company.
Among other things:
A product you can truly be proud of, with tangible impact on local entrepreneurs
An ambitious and friendly team of 75+ colleagues in an organisation certified as a Great Place to Work
Plenty of freedom and a seat at the table: you work directly with the Product Lead Supply, other product colleagues, and the founders
Growth opportunities within your role and towards greater product responsibility
A competitive salary based on experience and market standards
Hybrid working: we understand that working from home is sometimes convenient, but we also see how important connection with colleagues is. That’s why everyone works at least 3 days a week in the Amsterdam office
32–40 hours per week, depending on your preference
All the benefits you’d expect:
Laptop
Travel and home-working allowance
25 vacation days (based on 40 hours)
Solid pension plan
€1,000 training/education budget for professional development
Personal budget via Aleo
Daily lunch and healthy snacks at the office
Fun activities: drinks, sports, cooking workshops, boat trips
An annual company trip abroad if we reach our goals
Guaranteed improvement in your ping-pong skills
Enthusiastic?
Sounds like you? Do you want to join our team? Then we'd love to hear about you!